We’re making government services faster, simpler, and available at your fingertips.
Subcomponents:

2.1 Digitizing Selected Government Services

• Assessing and upgrading e-service platforms.
• Reengineering high-demand government services for online delivery.
• Expanding multichannel access through Huduma Kenya.

2.2 Developing the Critical Enablers for Digital Government

• Creating a shared services architecture for eGovernment.
• Digitizing manual government records.
• Establishing interoperability frameworks and cybersecurity safeguards.

2.3 Enhancing Regional Data Governance

• Strengthening Kenya’s data protection regime in line with regional and global standards.
• Building cybersecurity skills and setting up training centers of excellence.
• Developing frameworks for secure cross-border data flows.